Kelly H. – Account Manager

What is the role of an ROC Cleaning account manager?

 To help maintain the standard and integrity of ROC.

What is the most enjoyable part of your job? 

Meeting new people and building relationships.

 What are the challenges of your job? 

 Making sure you prioritize properly to be efficient.

Why should prospective clients choose ROC Cleaning over other cleaning contractors?

 We listen to our clients and answer our phones when something is needed. We put our clients first!

How long have you worked for ROC Cleaning? 

 I have been here for 4 months and going strong!

What in your work history helped prepare you for the role of Account Manager? 

 I have been in customer service for more than 20 years and know that customer satisfaction is a priority.

Why do ROC clients stay with ROC so long?

The quality of service we provide is above and beyond what any other company can provide.

What do you enjoy doing in your free time?

 We enjoyed camping with friends in the summer and ice fishing in the winter. 

What’s your favorite animal or movie, food, game, something fun about you or your family?

 My family loves to play uno attack, and it gets ruthless.